FAQs
What types of products does Awesam Goods offer?
We proudly present a vibrant collection of high-quality products from innovative gadgets like drones and gimbals, to stylish fashion that enhances your wardrobe, we have something for everyone.
How can I place an order?
Placing an order with us is a breeze! Simply browse our diverse selection of products, choose your favorites, and add them to your cart. Once you’re ready, proceed to checkout, where you can enter your shipping information and payment details. We’ll take care of the rest, ensuring your items are on their way to you in no time!
What is your return policy?
We want you to love your purchase! If for any reason you’re not completely satisfied, we offer a 14-day return policy. Just make sure your item is in its original condition, unworn, and with tags attached. To start the return process, contact us at contact.awesamgoods@gmail.com, and we’ll guide you through the steps!
How long does shipping take?
We understand the excitement of receiving your order! Shipping times can vary based on your location and the shipping method selected at checkout. Typically, you can expect your order to arrive within a few days to a couple of weeks. Rest assured, we’ll keep you updated with tracking information so you can follow your package’s journey!
Do you offer exchanges?
Absolutely! If you’d like to exchange an item for a different size or style, the fastest way is to return the original item and place a new order for the one you want. This way, you can ensure you get exactly what you’re looking for without delay!
What should I do if my item arrives damaged?
Your satisfaction is our top priority! If your item arrives damaged or defective, please inspect it upon receipt and contact us immediately. We’ll work swiftly to evaluate the issue and make it right, ensuring you have a positive experience with Awesam Goods.
Can I cancel my order?
If you need to cancel your order, please reach out to us as soon as possible! We’ll do our best to accommodate your request, but please note that once an order has been processed or shipped, we may not be able to cancel it. Your prompt communication helps us serve you better!
How can I contact customer support?
We’re here for you! If you have any questions or need assistance, don’t hesitate to reach out to us at contact.awesamgoods@gmail.com. You can also connect with us on social media through our Instagram and Facebook pages. We love hearing from our customers!
Do you offer international shipping?
Yes, we do! We’re excited to share our unique products with customers around the globe. During checkout, you’ll be able to select your shipping destination, and we’ll ensure your order reaches you no matter where you are!
